The Benefits of ISO Certification to Consumers
When choosing a supplier of industrial and custom gaskets, does ISO certification really matter? At Denver Rubber Company (DRC) we believe it does. As an ISO 9001:2015 certified company, DRC follows stringent processes throughout its business, from product design and manufacturing to customer service, to ensure high-quality products and service every time.
Let’s take a closer look at ISO certification and the benefits it provides to companies and customers.
ISO Quality Management Principals
ISO standards are established by the International Organization for Standardization (ISO). These international standards specify the requirements for quality management systems. They include a strong customer focus, process improvements and continual improvement.
An ISO quality management system is based on seven principles.
- Customer focus
- Leadership
- Employee Engagement
- Process approach
- Focus on Improvement
- Evidence-based decision making
- Relationship management
You can learn more about these principles in in the International Organization for Standardization’s brochure Quality Management Principles.
How Does This Benefit Customers?
There’s no doubt that ISO standards help companies run more efficiently, with fewer mistakes while turning out higher quality products. But what does this mean for customers?
According to the International Organization for Standardization, “When products and services conform to International Standards, consumers have confidence that they are safe, reliable, and of good quality. ISO 9001 means that all of a company’s processes (customer service, sales, customer support, purchasing, product development) are audited annually to ensure that they are offering the best possible quality of service.”
Working with ISO 9001 certified businesses offers customers the following benefits:
- Customer issues are addressed and resolved
- Ongoing reviews of supplier quality and performance
- Consistent, high-quality products to customers
- Flexible production schedules
Getting You the Products You Need
At Denver Rubber Company we strictly adhere to ISO guidelines. This allows us to provide the highest quality products with fast turn-around while offering innovative solutions to the challenges our customers face.
We offer a full line of products, including custom industrial gaskets and seals and custom hose assemblies, made from a wide variety of materials. We can meet your needs for the industrial gaskets, seals and hose assemblies you need.
DRC works with you every step of the way, from product design, materials selection and creating prototypes to large capacity manufacturing. Whether you’re an experienced pro or a newbie, rest assured, the expert staff at Denver Rubber Company will work with you to get you the products you need, when you need them.
We look forward to working with you!